Refund and Returns Policy

At Sprint Box Containers, we want our customers to be confident when purchasing a shipping container from us. We offer a 60-day return period for eligible containers, subject to the conditions outlined below.

60-Day Return Period

Customers may request a return within 60 calendar days from the date the container is delivered.

To begin a return, customers must contact Sprint Box Containers before arranging or sending the container back.

Eligibility for a Return

A container is eligible for a return when:

The return is requested within 60 days of delivery.

The container is returned in the same condition in which it was delivered.

The container has not been modified, converted, altered, or damaged after delivery.

The container is available for collection at the agreed location.

Normal wear, cosmetic imperfections, dents, scratches, or surface rust that were disclosed in the product description before purchase do not, by themselves, make a container ineligible for return.

🛡️Return Transportation

For eligible returns, Sprint Box Containers will cover the cost of return transportation.

Customers should not arrange their own return transportation without first contacting us and receiving return instructions.

Once a return has been approved, Sprint Box Containers will coordinate the appropriate return transportation.

🚨 Full Refunds:

When an eligible container is returned within the 60-day return period and is received in the same condition as when it was delivered, Sprint Box Containers will issue a full refund of the purchase price.

No return transportation charge will be deducted from the refund for an eligible return.

Refunds will be issued to the original payment method.

Damaged, Modified, or Converted Containers

A container is not eligible for return if it has been damaged, modified, converted, or materially altered after delivery.

Examples include:

Cutting or welding the container

Installing doors, windows, or permanent fixtures

Installing electrical or plumbing systems

Converting the container into a home, office, workshop, or other structure

Structural modifications

Significant damage caused after delivery

Other alterations that materially change the container from its delivered condition

If a return is denied because the container has been damaged, modified, converted, or altered, the customer is responsible for the cost of having the container shipped back to them.

Inspection of Returned Containers

Returned containers may be inspected upon receipt.

The condition of the container will be compared with its condition at the time of delivery.

If the container is found to have been damaged, modified, converted, or materially altered after delivery, the return may be denied.

If a return is denied under these conditions, the customer will be responsible for the transportation cost required to return the container to them.

How to Request a Return

To request a return, contact Sprint Box Containers within 60 days of delivery.

Please provide:

1. Order number
2. Customer name
3. Container details
4. Delivery date
5. Delivery location
6. Reason for the return

Also provide Photos or other information requested by our team. We will review the request and provide the next steps.

Refund Processing

Once an approved return has been received and inspected, we will notify the customer of the outcome.

For an approved return, the full purchase price will be refunded to the original payment method.

The time required for the refund to appear in the customer’s account may vary depending on the customer’s bank or payment provider.